Effective Date: 16-8-2025
Last Updated: 16-8-2025
Upzyne (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, mobile applications, and services (collectively, the “Services”).
1. Information We Collect
We may collect the following types of information when you use Upzyne:
a. Personal Information
- Name, email address, phone number, and profile photo.
- Employment or academic details (designation, department, joining date, etc.).
- Address, city, state, postal code, and country.
b. Lead & Business Data
- Lead contact details, source, status, and related communications.
- Uploaded documents, call recordings, and interaction history.
- Feedback, reminders, and AI-generated insights related to leads.
c. Technical & Device Information
- IP address, browser type, operating system, and device identifiers.
- Login logs, app version, and usage activity.
d. Financial & Transaction Data
- Bank account details (for internal HR/finance modules).
- Fee payments, expense records, and transaction history.
e. Other Information
- Messages, call logs, and communication channel preferences.
- Course progress, mentor interactions, and training records.
2. How We Use Your Information
- To provide and maintain our Services.
- To manage leads, communications, and reminders.
- To enable HR, finance, and training functionalities.
- To verify identity and ensure account security.
- To send notifications, alerts, and updates.
- To analyze usage patterns and improve our platform.
- To comply with legal and regulatory requirements.
3. How We Share Your Information
We do not sell your personal information. We may share your data with:
- Authorized Users within Your Organization – such as administrators, counselors, or finance teams.
- Service Providers – hosting, cloud storage, AI analytics, or payment gateways.
- Legal Authorities – when required by law or to protect our rights.
- Third-Party Platforms – if integrated (e.g., Facebook Leads, WhatsApp API), with your consent.
4. Data Security
We use industry-standard encryption, secure servers, and access controls to protect your data. While we take all reasonable precautions, no method of transmission or storage is 100% secure.
5. Data Retention
We retain personal and business data for as long as necessary to provide our Services or as required by law. You may request deletion of your account and associated data by contacting us at ask@upzyne.com.
6. Your Rights
- Access, update, or delete your personal data.
- Request a copy of your information.
- Restrict or object to certain processing activities.
- Withdraw consent where applicable.
7. Cookies & Tracking
Our website and apps may use cookies, web beacons, and analytics tools to improve functionality and user experience. You can control cookie settings through your browser.
8. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website and app, with the updated effective date.
10. Contact Us
Infusyx Services Private Limited
125, Gera Imperium Rise, Opposite Wipro Circle,
Hinjawadi Phase II, Pune – 411057, India
📧 ask@upzyne.com
